X-TraTech Web Hostings primary objective is to value and
support our subscribers wherever, whenever and
however possible. Our management and staff will
provide the highest level of attention and
dedication to all of our subscribers.
In pursuit of our primary objective, X-TraTech Web Hosting
agrees to deliver the agreed upon services, as
declared in the "New Account" confirmation, to our
customers at the time of purchase, subject to the
In addition, the use of X-TraTech Web Hostings service(s)
by a subscriber constitutes an unconditional acceptance of and agreement to
X-TraTech Web Hostings TOS. X-TraTech Web Hosting reserves the right to change or modify the TOS at any time without notice.
I. 100% Money-Back Guarantees
A. 30-Day Money Back Guarantee
X-TraTech Web Hosting proudly offers its subscribers
a "30-Day Money Back Guarantee." This guarantee allows subscriber to purchase X-TraTech
Web Hosting's services with full confidence and zero-risk. Consequently,
subscriber may request a full refund within 30 days of initial sign-up and be
refunded all fees paid to-date, including setup fees,
less any additional over-usage and free domain registration costs (see section I.C below).
Terminated accounts are not eligible for this guarantee if the termination occurred due to a violation of this TOS.
This guarantee can be requested at anytime within the 30 days of the commencement of service
if subscriber is not satisfied with X-TraTech Web Hosting's services.
If the 30-day service of the subscription has been exceeded, subscriber is not eligible for this guarantee.
A request for this guarantee must be submitted via X-TraTech Web Hosting's "Contact Us" form located at this URL: .
If requesting a refund, we ask that subscriber briefly explains the reasons for doing so, as well as any suggestions on how X-TraTech Web Hosting could improve service.
B. Any-Time Money Back Guarantee
X-TraTech Web Hosting proudly offers its subscribers an "Any-Time Money Back Guarantee.
This guarantee allows subscriber to use X-TraTech Web Hosting's services with full confidence and zero-risk. Consequently,
subscriber may request a full refund of the current month's fees (not
the current billing cycle) and to-date pre-paid fees for future months,
less any additional over-usage, setup fees and free domain registration
costs (see section I.C below). Terminated accounts are not eligible for
this guarantee if the termination occurred due to a violation of this TOS.
This "Any-Time Money Back Guarantee" can be requested at anytime
that you are not satisfied with X-TraTech Web Hosting services.
A request for this guarantee must be submitted via X-TraTech Web Hosting's "Contact Us" form located at this URL: .
If requesting a refund, we ask that subscriber briefly explains the reasons for doing so, as well as any suggestions on how X-TraTech Web Hosting
could improve service.
C. Refunds for Domain Registrations
X-TraTech Web Hosting utilizes an industry standard third party Registrar for domain name registration services.
Once an order is placed for a new domain name through X-TraTech Web Hosting, we register the domain for the customer through the Registrar.
Domains registered in this manner are not eligible for a refund and the cost for such domains will be subtracted from any service refund from X-TraTech Web Hosting.
New domains may be cancelled and receive a full refund only within the first 24 hours after placing an order. This grace period only applies to new domain name registrations and is not applicable for domain renewals.
If you cancel your X-TraTech Web Hosting service, you will retain ownership of your domain name for as long as you continue to renew the domain. You may renew the domain through X-TraTech Web Hosting or through the Registrar.
II. 99.9% Uptime Guarantee
X-TraTech Web Hosting guarantees that your website will be up and running at least 99.9% of the time during any 12-month period. This guarantee includes network uptime, server uptime
, web server and service uptime. It does not cover any areas where X-TraTech Web Hosting has no direct influence, such as backbone provider failures, fibre-optic main line cuts, DNS or Registrar issues with subscriber's domain name,
routing issues between subscriber location and X-TraTech Web Hosting data center. The uptime guarantee is also not applicable if the service interruption was caused by external issues such as Acts of God, Wars or any other natural or unnatural
events that X-TraTech Web Hosting cannot directly influence.
To request a service credit due to an uptime concern, please submit a request for this guarantee via X-TraTech Web Hosting's "Contact Us" form located at this URL: .
If requesting a "service credit" we ask that subscriber briefly explains the reasons for doing so.
III. Prohibition of Adult Content
Subscribers of X-TraTech Web Hosting's services are prohibited from storing or posting adult content, or links to adult content,
through the subscribed service. All material of pornographic nature is considered adult content. Online image galleries whose primary purpose is the
public display of fine art or artistic mediums are not considered to be adult content.
IV. "Fair-Use" Resource Assignment
X-TraTech Web Hosting offers high-limit or unlimited amounts of disk space and/or
other resources, such as bandwidth transfer, email or FTP accounts. The intention of X-TraTech Web Hosting is to provide ample resources for customer convenience, so that customers needn't to worry about exceeding limits.
It is acknowledged by users of X-TraTech
Web Hosting services that these resource allotments are optimized and
dedicated towards serving web documents and self-need email / FTP
services and is not to be used as offsite storage area for electronic
files, or as a provisioning service for third party email or FTP hosts.
All downloadable files or files stored on the server must be available
for download via a HTML document stored on the Internet in a publicly or
privately accessible area, and must be directly related to the general
nature of the website index. Illegal content such as pirated software,
music or other media are strictly prohibited and are not allowed on X-TraTech
Web Hosting servers.
It is also acknowledged by
users of X-TraTech Web Hosting services that these resources are limited by
physical restraints of technology as well as by reasonable limits of a
shared resource environment. Users must realize that server technology
limits the amount of available resources for use, including but not
limited to disk drive space, CPU processing power, memory and access
speed. X-TraTech Web Hosting takes measures to utilize the latest and most
economically feasible mass server market technology available to provide
services. It is furthermore acknowledged by users of X-TraTech Web Hosting
services that all provided services are of a shared-server nature, and
other users are sharing the provided space. Customer accounts are placed
on a server with up to hundreds of other users. X-TraTech Web Hosting, along
with many other hosting providers use this business model in order to
offer web hosting services en masse at inexpensive and affordable rates.
It is acknowledged that any single account is entitled to utilize the
server resources, within reason, up to what is allotted or by what is
physically available. If resources become scarce, X-TraTech Web Hosting
reserves the right to limit users of the affected machine to a lower
limit to preserve the effectiveness of the service for all users. If a
particular user is in extreme excess of what the average users of the
machine have in use (actually used) of their resource allotments, that
customer may be asked to remove content, cut resource usage, or relocate
to a dedicated service provider. This policy only applies to web sites
that are considered to be abusive in service, disk space or resource
consumption and where it is evident that the "fair-use" of resources
among customers has been breached, particularly in regards to disk
space, bandwidth or CPU processing power utilization. Additionally, web
sites that are found to contain either/or no html documents, a large
number of unlinked files are subject to warning, suspension or
cancellation at the sole discretion of X-TraTech Web Hosting.
If a "Fair-Use" breach occurs, which's determination is solely up to X-TraTech
Web Hosting, subscriber may have to remove files from or reduce access
to subscriber's account to an extent as determined by X-TraTech Web Hosting, in
order to restore full serviceability to other subscribers affected by
the breach. In any case, the subscriber will be notified of any actions
that X-TraTech Web Hosting may have to take.
V. SPAM and Unsolicited Commercial Email (UCE)
X-TraTech Web Hosting takes a zero tolerance
approach to the sending of Unsolicited
Commercial Email (UCE) or SPAM through
our network and services.
Customers of X-TraTech Web Hosting may not use,
or permit others to use, our network to
partake in UCE distribution. Customers
of X-TraTech Web Hosting may not host or permit
hosting of sites or information that is
advertised by UCE from other networks.
Upon notification of an alleged
violation of our SPAM policy, X-TraTech Web
Hosting will initiate an immediate
investigation. During the investigation,
X-TraTech Web Hosting may restrict customer
access to the network to prevent further
violations. Subscriber will thereafter
be advised of the situation. If a
subscriber is found to be in violation
of this TOS, X-TraTech Web Hosting may, at its
sole discretion, unilaterally restrict,
suspend or terminate the violating
customer's account. Further, X-TraTech Web
Hosting reserves the right to pursue
civil remedies for any costs associated
with the investigation of a
substantiated policy violation. X-TraTech Web
Hosting will notify law enforcement
officials if the violation is believed
to be a criminal offense.
VI. Prohibited Scripts and Applications
X-TraTech Web Hosting strictly prohibits the use of certain scripts such as IRC, Proxy, SSH, Telnet, or any other script which may overwhelm server resources due to the inherent nature of the script itself or by defect
in the coding of the script. If a user script is found to be in violation of this clause, or is found to be overwhelming system resources, the user may be requested to remove the script, or in cases of system resource abuse, it may be removed without prior warning and/or
the user account may be suspended for further review.
Establishment of this service is dependent upon receipt of payment of stated charges by X-TraTech Web Hosting. Subsequent payments are due on the anniversary date of the month for that month's service or whichever is the selected billing cycle.
X-TraTech Web Hosting may temporarily deny or terminate service upon the failure of the subscriber to pay the charges when due. Such termination or denial will not relieve the subscriber of responsibility for the payment of all accrued charges and any collection fees.
A subscriber may cancel his account at any time online via his account control
panel's "Billing Options". If requesting a cancellation, we ask
that subscriber briefly explains the reasons for doing so, as well as
any suggestions on how X-TraTech Web Hosting could improve service. The
cancellation will take effect immediately and the subscriber's account
will remain active until the end of the subscription. Account resumption
is possible with one click from the same menu, in case you should
X. Subscriber Acknowledgement
Subscriber acknowledges that the service provided is of such a nature that the service can be interrupted for many reasons other than the negligence of X-TraTech Web Hosting and that damages resulting from any interruption of service are impossible to ascertain. Therefore, subscriber agrees thatX-TraTech Web Hosting shall not be liable for any damages arising from such causes beyond the direct and exclusive control of X-TraTech Web Hosting.
Subscriber further acknowledges that the X-TraTech Web Hosting's liability for
its own negligence may not in any event exceed an amount equivalent to
charges payable by subscriber for services during the period damages
occurred. In no event shall X-TraTech Web Hosting be liable for any special or
consequential damages, loss or injury.
XI. Change of Nameservers
In cases of new hosting accounts or additions / modifications to hosted domain names or any other cases which involve the change of nameservers of a domain from other DNS servers to X-TraTech Web Hosting's DNS servers, there may
occasionally be a delay of several days, weeks or longer depending on the accessibility of control options at the respective registrar of the domain name registration. It is possible that if the registrar (or the entity having control over the domain registration) is not cooperative, the domain nameservers can not be changed at all. Due to the unpredictable nature of the nameserver change process, no guarantees are made regarding the amount of time a specific change may take.
On customer request, nameserver change of domain names is done by X-TraTech Web Hosting on behalf of the account holder. In such cases, a successful change of nameservers cannot be guaranteed in any way or fashion as it solely depends on the accessability or cooperation by the domain name registration's registrar.
Use of X-TraTech Web Hosting
services requires a certain level of knowledge in the use of Internet
languages, protocols, and software. This level of knowledge varies
depending on the anticipated use and desired content of subscriber's
The subscriber is responsible for
programming and for uploading the website to our servers. Website
development, consulting, programming and debugging are beyond the free
hosting support services. However, our web design and programming team
will be happy to prepare a quote to fit your specific requirements.
The subscriber agrees that he or she has the necessary knowledge to
create and maintain their website and agrees that it is not the
responsibility of X-TraTech Web Hosting to provide this knowledge or service.
X-TraTech Web Hosting provides technical support for services only to its
subscribers. We limit our technical support to our area of expertise.
The following is our guideline when providing support:
X-TraTech Web Hosting provides support related to your service plan's features'
physical functioning. X-TraTech Web Hosting does not provide technical support
for the subscriber's customers.
The only way to
request technical support is to utilize the technical support helpdesk
options located within the X-TraTech Web Hosting control panel, or by calling
our 24/7 Toll-Free Phone Support, or by using our 24/7 feature.
If you are able to get online and have other questions, the answers may be on our documentation manual at:
We encourage you to check there first. Lastly, the "Quick Help" option in the control panel you are using may have the answer to your question.
Please investigate these resources before contacting tech support.
If X-TraTech Web Hosting
assigns a subscriber an IP address for use with the subscription, the
right to use that IP address shall belong only to X-TraTech Web Hosting and the
subscriber shall have no right to use that IP address except as
permitted by X-TraTech Web Hosting. X-TraTech Web Hosting shall maintain and control
ownership of all IP numbers and addresses that may be assigned to
subscribers by X-TraTech Web Hosting. X-TraTech Web Hosting reserves the right to
change or remove all such IP numbers and addresses in its sole and
absolute discretion, at any time.
B. Data Transfer and Disk Usage
Subscriber agrees that bandwidth and disk usage shall not exceed the maximum number
of megabytes per month for the service plan subscribed by the customer
("Agreed Usage"). X-TraTech Web Hosting will monitor subscriber's bandwidth and
disk usage. X-TraTech Web Hosting shall have the right to take corrective
action if subscriber's bandwidth or disk usage exceeds the Agreed Usage.
Such corrective action may include the assessment of additional charges,
disconnection or discontinuance of any and all services, or termination
of this Agreement, which actions may be taken is in X-TraTech Web Hosting's
sole and absolute discretion, at any time deemed necessary by X-TraTech Web
Hosting. If X-TraTech Web Hosting takes any corrective action under this
section, subscriber shall be entitled to a pro-rated refund of any fees
paid in advance prior to such action. In any cause, subscriber will be
warned of approaching or exceeded resource limits via email by X-TraTech Web
Hosting's automated notification system.
C. System and Network Security
Subscribers or any network users are prohibited from violating or attempting to
violate the security of X-TraTech Web Hosting's network or any and all
components there in. Violations of system or network security may result
in civil or criminal liability. X-TraTech Web Hosting will investigate
occurrences which may involve such violations and may involve and
cooperate with law enforcement authorities in prosecuting subscribers
who are involved in such violations. These violations include, but are
not limited to:
- Accessing data not intended for such subscriber or logging into a server or account, which such subscriber is not authorized to access.
- Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
- Attempting to interfere with service to any subscriber, host or network, including, without limitation, via means of overloading, "flooding", "mail bombing" or "crashing."
- Forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting.
- Taking any action in order to obtain services to which subscriber is not entitled.
XIV. Notification of Violation
Subscribers or any network users are prohibited from violating or attempting to violate
the security of X-TraTech Web Hosting's network or any and all components there
in. Violations of system or network security may result in civil or
criminal liability. X-TraTech Web Hosting will investigate occurrences which
may involve such violations and may involve and cooperate with law
enforcement authorities in prosecuting subscribers who are involved in
such violations. These violations include, but are not limited to:
First violation: Any Subscriber,
which X-TraTech Web Hosting determines to
have violated any element of this
TOS shall receive an email warning
them of the violation. Subscriber's
service is subject to a temporary
suspension at X-TraTech Web Hosting's
discretion pending a subscriber's
agreement in writing to refrain from
any further violations.
Second violation: Subscribers, whom
X-TraTech Web Hosting determines to have
committed a second violation of any
element of this TOS shall be subject
to immediate suspension or
termination of service without
NOTE: X-TraTech Web Hosting reserves the right to drop the section of IP space
involved in SPAM or Denial-of-Service complaints if it is clear that the
offending activity is causing great harm to parties on the Internet. In
particular, if open relays are on your network or a customer's network
or if denial of service attacks are originating from your network. In
certain rare cases, we may have to do this before attempting to
contacting the subscriber. X-TraTech Web Hosting will contact the subscriber as
soon as it is feasible.
XV. Suspension of Service or Cancellation
X-TraTech Web Hosting reserves the right to suspend network access to any
subscriber if in the judgment of X-TraTech Web Hosting, the subscriber's
account is the source or target of a violation of any of the terms of
the TOS, or for any other reason which X-TraTech Web Hosting deems necessary.
If inappropriate activity is detected, all accounts of the subscriber in
question will be deactivated until our investigation is complete. Prior
notification to the subscriber is not assured. In extreme cases, law
enforcement will be contacted regarding the activity. The subscriber may
not be credited for the time the subscriber's machines were suspended if
the subscriber is found to be at fault.
XVI. Miscellaneous Provisions
Subscriber must provide X-TraTech Web Hosting real and current contact
information at all times. E-mail address, telephone and fax contacts are
used, and in that order of preference.
X-TraTech Web Hosting takes no responsibility for any material placed on
its network by others. X-TraTech Web Hosting is not responsible for the
content of any other websites linked to. Links to other sites are
provided as Internet navigation tools only. X-TraTech Web Hosting disclaims
any responsibility for any inappropriate use and any liability to
any person or party for any other person or party's violation of
- X-TraTech Web Hosting's subscribers are not
permitted to run IRC servers
- Furthermore, X-TraTech Web Hosting
reserves the right to, but is
not obligated to, review the
content posted via the service
and to refuse or remove any such
materials in its sole
discretion, without notice at
XVII. Disclosure to Law Enforcement
The TOS specifically prohibits the use of our service for illegal activities.
Therefore, subscriber agrees that X-TraTech Web Hosting may disclose any and
all subscriber information including assigned IP numbers, account
history, account use, etc. to any law enforcement agency that requests
such information, provided they posses the proper court-approved
warrant, without consent or notification to the subscriber.
Each party (the "Indemnifying Party") hereby indemnifies the other party (the "Indemnified Party"), its officers, directors, employees and agents, and
agrees to defend and hold them harmless from and against any and all liability, damage, loss or expense (including reasonable attorneys fees)
arising from any claim, demand, action or proceeding based upon the alleged breach or untruthfulness of any of the Indemnifying Party's
representations or warranties, or incurred in the settlement or avoidance of any such claim, provided, however, that the Indemnified
Party shall give prompt notice to the Indemnifying Party of the assertion of any such claims and provided further that Indemnifying
Party shall have the right to select counsel and control the defense thereof, subject to right of the Indemnified Party to participate therein.
If any provision of this TOS shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If a
court finds that any provision of this TOS is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written,
construed, and enforced as so limited.
This TOS is subject to the governing laws of the State of Kentucky. Courts of competent jurisdiction in Hopkinsville, Kentucky shall hear and decide any disputes.
The subscriber is responsible for keeping a complete and current copy of their website
files as a backup on a remote system (not solely on X-TraTech Web Hosting
X-TraTech Web Hosting is NOT
RESPONSIBLE for any lost files, information or data.
X-TraTech Web Hosting makes regular internal backups of internal system configurations and databases. These backups are NOT intended for keeping backups of subscriber websites.
Although X-TraTech Web Hosting backups may include subscriber sites and information for disaster recovery purposes, these backups are not to be relied on by the subscriber. X-TraTech Web Hosting does not guarantee to possess the most current copy of a subscriber's website in its own backups.
XXII. Non-Existing User Pages
X-TraTech Web Hosting reserves the right to supply content-enriched pages, including but not
limited to search engines, advertisements, directory links, etc., for
non-existent user pages that are served by X-TraTech Web Hosting to requesting
sources. These pages include error pages (i.e. 404 Not Found), new
account place-holder pages, unused domains and suspended user sites.
All users of X-TraTech Web Hosting services have the option of creating their
own error pages and content pages. Unless created by the user, such
pages will default to the X-TraTech Web Hosting provided content.
XXIII. Web Design Services
A. Ordering and Planning Process
Immediately after the completion of the ordering process 100% payment is
required before the commencement of the project. The customer is
responsible for providing the text, logos and requirements for the basic
look and feel of the website. The customer's quick responsiveness is
mandatory at all stages of the project, but particularly during the
planning process. Failure to provide all required information within the
specified timeframes will result in a delay or cancellation of the
project. If and how much of a refund will be issued depends on the
amount of work already completed and is at the sole discretion of X-TraTech Web
Hosting as defined further below.
Each package comes
with a certain number of total revisions. As soon as X-TraTech Web Hosting
provides a design and project update the customer must respond within
three business days with all necessary feedback and corrections. If the
customer does not respond within the specified timeframe it will be
assumed that the suggested design and changes were accepted and approved
so the work may progress further towards finalization.
During the project
development process X-TraTech Web Hosting provides regular design and project
updates. While X-TraTech Web Hosting performs its own testing of the entire
website and functionality, the final responsibility lies with the
customer to ensure that the modules and the complete project has been
tested for any deficiencies or errors and to confirm that the site is
operating as originally intended. It is expected that the customer
responds with any feedback and corrections within the timelines
specified with every update, to ensure that the project can be completed
on time. If the customer does not respond within seven business days
(unless pre-agreed) upon delivery of the website's final version, it
will be assumed that the work is accepted and the completion of the
project approved. Any further changes must be requested in the form of
maintenance for the existing website.
For all projects a
consolidated brief must be submitted that contains all requested
information before starting the project. If the customer fails to submit
the required information within 30 days of making the payment X-TraTech Web
Hosting may decide to consider the project inactive and not proceed with
If an order is cancelled
within 14 days of making the payment and before any work has been done,
we will refund 75% of the payment. If the work has already begun the
maximum refund will be 50% of the payment. There will be no refund if
more than 50% of the work has been completed. Under special
circumstances X-TraTech Web Hosting reserves the right to negotiate and refund
an appropriate portion of the amount paid by the customer.
X-TraTech Web Hosting is not liable for any damages that arise from
misinformation or misrepresentation under any circumstances.
E. Ownership and Copyright
payment and approval of the completed website design project, our client
becomes the owner of the website. He is free to take his site to another
developer or host with another company. Please note that all the content
on the customer's website is the sole responsibility of its respective
owner. X-TraTech Web Hosting is not responsible or liable for any copyright or
trademark claims regarding third party logos, trademarks or names used
on the website. They are the property and responsibility of the
respective owners. The customer agrees that X-TraTech Web Hosting may use the
created website in its portfolio to showcase completed work to
prospective customers and for its own marketing purposes such as, but
not limited to, newsletters.
XXIV. X-TraTech Web Hosting - SiteDude Services
Any X-TraTech Web Hosting
customer who wishes to utilize the SiteDude Transfer Service must
fill-out the appropriate order forms for the service, providing all
Payment is required
before commencement of the moving process. Charges for all orders will
be done by X-TraTech Web Hosting.
X-TraTech Web Hosting reserves the right to
refuse any request for transfer service or to cancel the request if the
project is deemed more complex than originally agreed to.
After completion of the ordering process, an X-TraTech Web Hosting SiteDude
Representative will contact the customer within one business day to
gather all the necessary information to start the moving process.
Orders will be considered inactive and
will be deleted if the customer fails to
give all the requested information
within 30 days of order placement.
The customer is
responsible in providing all information necessary to complete the move
(i.e. passwords, script lists, database information, etc.).
Path-specific scripts or functions must be described to X-TraTech Web Hosting
to ensure a proper update and transfer. Failure to provide all required
information within the specified timeframes may result in a delay or
cancellation of the project.
X-TraTech Web Hosting is
not responsible for site functions or segments not listed or described
by the customer. However, X-TraTech Web Hosting may see the oversight and make
the correction automatically, but this is not guaranteed.
segment, we will transfer and modify site scripts, content, databases,
and accounts to X-TraTech Web Hosting's services. During the website transfer
process, X-TraTech Web Hosting will provide regular updates and perform its own
testing of the entire functionality of the website.
The end result of this service is to have the customer's web site
transferred to X-TraTech Web Hosting services and working properly.
Final responsibility is with the customer to ensure and confirm that the
website is working properly, tested for any deficiencies or errors, and
is working as originally intended.
customer does not respond with any feedback and corrections within five
business days (unless pre-agreed) upon the final stage of the moving
process, it will be assumed that the work is accepted and the completion
of the website moving process is approved. Any further changes or
modifications will be solely the responsibility of the customer.
D. Non-disclosure of Confidential Information
X-TraTech Web Hosting agrees not to use any Confidential Information disclosed
to it by the customer for its own use or for any purpose other than to
carry out discussions concerning, and the undertaking of, the moving
Confidential Information includes, but
not limited to, login information, passwords, files, databases
(including, but not limited to, products, services, and customers), web
designs, configuration information, or financial information of the
Refunds may only be given
provided that the customer's hosting account is in a financially good
standing. No refund requests shall be granted otherwise.
If an order is cancelled within 5 days after making the payment and
before any work has been done, we will refund 75% of the payment.
If the work has already begun, the maximum refund will be 50% of the
payment. There will be no refund if more than 50% of the work has been
completed. If and how much of a refund will be issued depends on the
amount of work already completed and is at the sole discretion of X-TraTech Web
X-TraTech Web Hosting is not
liable for any damages or data loss that arise from the use of this
service. X-TraTech Web Hosting is not liable for any damages that occur from
misinformation or misrepresentation by the customer which may result in
a loss or corruption of data.
circumstances shall the customer hold X-TraTech Web Hosting responsible for any
loss of data or inability to properly configure complex scripts or
programs. All customers should have dedicated recent data backups in the
event data loss or corruption occurs.
maximum liability of X-TraTech Web Hosting is limited to the amount paid for by
the customer for the SiteDude Transfer Service and shall not exceed that